The 3 most common complaints against web site hosts
The 3 most common complaints against web site hosts are pretty
commonplace these days.
There has been a rapidly rising demand for web hosting services
and many of the part-time basis-basement operations have found
it virtually impossible to meet the new quality and service
demands of web sites. Many who had previously gotten away with
shoddy services and a technical service department that was just
an answering machine where all callers including clients with
emergency situations left their messages.
You may be unfortunate enough to still be using a hosting
service like this one. Our advice is that it is too costly in
today’s net environment.
Here are the 3 most common complaints against hosts;
a)Poor Technical Support This complaint is by far the one that
is mostly heard. Many hosting companies outsource their
technical support and the result is often total chaos. Clients
get answering machines or voice mail systems when they call.
Sometimes you can even get non-English speaking technicians.
Other times trouble tickets go unanswered for days without
resolution.
b)Reliability Reliability is another major complaint with sites
being down to many times or being too slow at certain times. All
this impacts negatively on the performance and revenue potential
of the site.
c)Delays after signing up When people sign up for web sites,
they are often anxious to go ahead as quickly as possible.
Nobody wants delays. But with many web hosts, after signing up
it takes days for the account to be ready.
These are all things to look out for when getting a web host.











